• Tirupati
  • Info@sattvainfotech.com
  • Office Hours: (24/5) Mon - Fri

This Refund Policy ("Policy") outlines the terms and conditions for requesting refunds for products or services purchased from M/s. Sattva Infotech ("we", "us", or "our").


To be eligible for a refund, the following conditions must be met:

Refund Process

To request a refund, please contact our customer support team at Info@sattvainfotech.com. You may be required to provide details about the product or service, the reason for the refund request, and proof of purchase.

Once your refund request is received and approved, we will process the refund within 15 business days. The refund will be issued to the original payment method used for the purchase.

Non-Refundable Items

Certain products or services may not be eligible for refunds, including but not limited to:

Shipping Costs

Shipping costs associated with the original purchase are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund amount.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund. We may require evidence of the damage or defect, such as photographs or a return of the product.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to access certain features of our Platform. You can also opt-out of receiving marketing communications from us by following the instructions provided in the communication.

Changes to this Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about this Refund Policy or the refund process, please contact us at:

M/s. Sattva Infotech
Reg. Office: # 7-67, P.N. Road, Chandragiri – 517101, Tirupati (District), A.P, India.
Corporate Address: # 20-40/2, Gandhhipuram Circle, Tirupati – 517502, A.P, India.
Office Landline: +91 9000854841 / 8885714841 / 9100177111
Email: Info@sattvainfotech.com